Marvin's Second Anniversary: The Community Event at the End of the Universe

Survey

User Satisfaction Survey – HPC Systems and Services

We invite you to participate in this survey aimed at assessing user satisfaction with our High Performance Computing (HPC) infrastructure (i.e. "Bender" and "Marvin") and related support services. Your input is essential for identifying strengths, addressing potential issues, and guiding future improvements. The survey will require only a few minutes of your time. We greatly appreciate your contribution to enhancing the quality and effectiveness of our HPC environment.

Bender and Marvin

Cluster-Specific Feedback – Bender
The following questions focus on your experience with our two HPC clusters, Bender and Marvin. Your feedback will help us evaluate the performance, reliability, and usability of each system, and guide future developments and support priorities.

Which HPC-cluster maintained by the HRZ do you use?*

Bender

Marvin

other

None

How did you find out about our clusters?*

Website

Workshops

News / Social Media

Co-workers / peers

Consulting by HPC/A

What do you use Bender / Marvin mainly for (click all that apply)?

Model development

Model optimization / scaling

Master thesis

Ph.D. thesis

Production Runs

Project contributions

Teaching / Workshops

How do you rate the software stack on Marvin/Bender

No selection

I have everything I need

Some things were missing, but support helped / installed it

Software stack is incomplete, I install a lot myself

Unusable

Please specify:

How do you rate the reachability of the clusters?

No selection

Perfect, the cluster is always online

Very good, almost always reachable

Too many downtimes

Barely usable, practically always down

Queues - compared to other clusters you use, how happy are you with the time you spend in the queues?

No selection

Very happy with it, barely need to wait.

Reasonable waiting times

I have to wait for long times

Queues - please specify which queue you use mainly. Also, please write down if you have serious doubts whether the waiting times are fair.

Future clusters

If you have any input / whishes for future clusters (e.g. Marvin2), please let us know here.

Support

Have you already contacted HPC@HRZ with a question / an issue that needed support?*

Yes

No

How long did it take for you to get a response?

No selection

Very quickly / instantly

Quick, within a day

Average

I had to wait for quite a while

Still waiting

How helpful was the communication with HPC@HRZ?

No selection

Very helpful, issue was instantly resolved

Helpful, I got all I needed to solve the problem

Took a while, but in the end the issue was fixed / solved

The problem could not be solved

Anything else support-related you want us to know?

Teaching / Workshops

Have you participated in a workshop organized by HPC@HRZ?*

Yes

No

If yes, in which one?

Introduction to Linux

Introduction to Python

Advanced Python

Cluster Introduction

Version Control with git

Raspberry Pi Cluster

In general, how did you like the workshop(s)?

No selection

Liked it a lot

Was very good, some minor things could be improved

Ok I guess. Average.

Major issues that need to be fixed.

Waste of time.

How do you rate the amount of information covered by the workshop(s)?

No selection

Too much information for me

Very good amount, interesting choice

Ok I guess. Average.

Too basic for me

Waste of time.

How do you rate the presentation style of the workshop(s)?

No selection

Very nicely presented

Ok I guess. Average.

Needs to be improved

Select anything you would like to see differently in the workshops:

More hands-on examples

Less hands-on examples

More interactive tools (surveys, quizzes etc)

Less interactive tools (surveys, quizzes etc)

More content

Less content

Longer workshop

Shorter workshop

Bigger groups

Smaller groups

If you would like additional workshops, please let us know here:

Anything else workshop-related you want us to know:

Marvin Birthday Event

Did you participate in either one of the Marvin birthday events 2026?*

Yes

No

If yes, please comment here how you liked it, what needs to be improved etc.

Should we repeat the event next year?

Yes

No

Are you interested in other / more community events?

Please specify:

Thank you

Thank you for taking the time to complete our survey. Your feedback is highly valued and will play a key role in helping us improve the quality and performance of our HPC systems and services.

Your answers will be submitted anonymously.